Help desk

Credits And Plans

Can I cancel Clearcoat anytime?

1 min read

Yes. Clearcoat Plans renew monthly, and Clearcoat's Terms say "Subscriptions renew monthly until cancelled" and that you "can cancel at any time from your billing settings". After you cancel, the Team keeps its Credits and access to the end of the month it paid for. After that, the remaining balance can no longer be spent.

What happens to my Credits when I cancel?

They stay usable until the end of the paid month. The Terms say you "keep your Credits and paid access until the end of the period you paid for". After that, "the remaining balance is no longer spendable." So the practical move is to generate the photos you still need before that date. Credits belong to the Team, so this applies to everyone on it.

Do I get a refund when I cancel?

No, except where the law requires one. The Terms say fees are "non-refundable, including for partial periods and unused Credits", and that Credits "have no cash value and are not transferable". Cancelling stops the next renewal; it doesn't refund the month already paid.

Who can cancel the Plan?

The Team's Owner, who manages billing. Members can keep generating until the paid month ends.

Is cancelling the Plan the same as deleting the account?

No. Cancelling stops the monthly Plan. Deleting the account is separate: you can request it in Settings or email hello@clearcoat.ai, as the Terms describe under ending the relationship.

Can the price change while I'm subscribed?

The Terms say Clearcoat gives "at least 30 days' notice before a price change affects you", which leaves time to cancel before a new price applies. Current prices are on the pricing page, and what each Plan costs per photo breaks them down.

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